Do patient portals exacerbate healthcare disparities?

Patient portals have empowered patients across the country with the ability to access their health information and test results at home. However, a new study has found that individuals with lower socioeconomic status, African American race, and users of Medicaid, were less likely to access their patient portal. As more data is analyzed, hopefully we can discover the reason, and find a way to make this resource accessible and meaningful for all.

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