Using Yelp for Nursing Homes

Unlike other aspects of health care, it seems long-term care facilities or assisted living homes have begun to be “rated” via popular consumer feedback sites such as Yelp. It’s interesting to think about guiding patients with this in mind, with aggregated data and reviews potentially giving patients and their families more accurate and updated information that case managers or other parts of the team. How will this in turn affect how nursing homes are managed?

 

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